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Help for
Closed Practices

Support resources and tools while your office is closed or operating in a limited capacity (U.S. Only)

 

Practice Resources

Alcon HR Tips for Engaging with Employees During Shut Down (PDF)

 

Federal Resources for Small Businesses

 

• BRILLIANT TOGETHER AD: Alcon Support around Telehealth Billing and Coding

 

Signage and Social Media Posts for Offices (registration/login required; resources in the    COVID-19 section)

 

• WEBINAR: Digital Marketing Guide for Optometry Practices (registration/login required; visit    "Additional Resources" section)

 

• VIDEO: Effectively Communicating with Patients (registration/login required; visit "Additional    Resources" section)

 

• WORKSHEET: Six Steps for Improving Communication With Patients (registration/login    required; visit "Additional Resources" section)

 

AAO COVID-19 Info Hub

 

Telehealth Webinar Recording (Password: QjVYPjv2)

 

Patient Resources

• Free Direct-to-Patient Shipping: Alcon is offering free direct-to-patient shipping for those    who order a 90-day supply or greater. This includes purchases from ECP offices made    directly to Alcon or via an authorized distributor.

 

• BRILLIANT TOGETHER AD: Alcon Resources on Safe Contact Lens Wear During COVID-19 (PDF)

 

• Online Resources for Engaging with Eye Allergy Patients (registration/login required; resources in COVID-19 and PATADAY sections)

 

• Social Media Resources for the Safe Wear of Contact Lenses (registration/login required; resources in COVID-19 section)

 

Training Opportunities

BRILLIANT TOGETHER AD: Alcon Offers Virtual Training Opportunities (PDF)

 

VIDEO: Staff Involvement in the Multifocal Contact Lens Process (registration/login required; visit “Additional Resources” section)

 

WEBINAR: Digital Marketing Guide for Optometry Practices (registration/login required; visit “Additional Resources” section)

 

VIDEO: Effectively Communicating with Patients (registration/login required; visit “Additional Resources” section)

 

WORKSHEET: Six Steps for Improving Communication With Patients (registration/login required; visit “Additional Resources” section)

 

Click here for more resources and information related to practice cash flow.

 

Questions? Reach out to your Account Manager or Alcon Customer Service at 1-800-241-5999.

 

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