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Resources and Alcon financial policies during COVID-19 (U.S. Only)

 

• ALCON RELEASE: Power of One 2.0 Program Shows Compliant Contact Lens Wear Can Improve Practice Outcomes

 

• MARLO: Last year, we successfully piloted MARLO, a digital platform that allows patients to order Alcon contact lenses directly from their ECP and have them shipped free to the location of their choice. MARLO sends patient-friendly reorder and exam reminders to keep the ECP and patient connected during the contact lens buying process as an added benefit. It also enables phone orders, which allows practices to fulfill a patient contact lens order without a visit to the office. Contact your Account Manager if you’re interested in learning more.

 

• Loyalty Lock Discount: Alcon will grant an automatic extension of Loyalty Lock inventory pricing through September 30, 2020 for all practices enrolled in the Loyalty Lock program as of June 30, 2020. 

 

• MagnifEYE Customer Rebate Program: For Q2 and extended through Q3, we have eliminated the minimum point requirement, simplified rebate calculations, switched to monthly payouts and lowered the minimum average quarterly amount for program eligibility. 

 

• Annual Supply Patient Rebates: Rebate slips for July – September 2020 purchases have been delivered to practices. Alcon understands the impact of COVID-19 on eye exams and will continue to work with patients who are unable to provide proof of annual exam. Please contact your Alcon Account Manager for questions.

 

• Free Direct-to-Patient Shipping: Alcon is offering free direct-to-patient shipping for those    who order a 90-day supply or greater. This includes purchases from ECP offices made    directly to Alcon or via an authorized distributor.

Questions? Reach out to your Account Manager or Alcon Customer Service at 1-800-241-5999.

 

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